Privacy Policy

1. Introduction

Moradok ("we", "us", "our") is a legal practice based in Bangkok, Thailand, offering services in inheritance law. This Privacy Policy describes how we collect, use, retain, and protect personal data submitted to us through our website at moradokhi.blog and through direct client engagement.

We take our obligations under the Thailand Personal Data Protection Act B.E. 2562 (PDPA) seriously. If you have questions about how we handle personal data, please contact us at [email protected].

2. What Data We Collect

When you use our website or contact us, we may collect:

• Contact information: your name, email address, and telephone number, where provided through our enquiry form or by email.
• Message content: the text of any message or enquiry you send us.
• Technical data: your IP address, browser type, and pages visited, collected automatically through analytics services.
• Cookie data: preferences stored in your browser relating to cookie consent. See our Cookie Policy for details.

We do not collect sensitive personal data (such as national identification numbers, financial account details, or health information) through this website.

3. Legal Basis for Processing

We process personal data on the following legal grounds under the PDPA:

• Consent: where you have provided your data through our contact form and agreed to this Privacy Policy.
• Legitimate interests: to respond to your enquiries, improve our website, and maintain records of communications.
• Legal obligation: where we are required to retain records by Thai law or professional regulations applicable to legal practitioners.

4. How We Use Your Data

Personal data collected through this website is used to:

• Respond to enquiries submitted through our contact form or by email.
• Arrange and conduct consultations in connection with our legal services.
• Maintain a record of communications for professional purposes.
• Improve the performance and content of our website using aggregated analytics data.

We do not use personal data collected through this website for direct marketing without your explicit consent, and we do not sell or rent your data to third parties.

5. Data Sharing

We share personal data only in the following circumstances:

• Service providers: with analytics providers (e.g. Google Analytics) who process data on our behalf under data processing agreements. These providers do not use your data for their own purposes.
• Legal requirements: where disclosure is required by Thai law, court order, or regulatory authority.
• Professional referrals: where, with your knowledge and consent, we refer you to another legal practitioner in a different jurisdiction.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purpose for which it was collected:

• Enquiry data (name, email, message): up to 24 months from the date of submission, unless an ongoing client relationship is established.
• Client matter records: retained for a minimum of 10 years following the conclusion of a matter, in accordance with professional obligations under Thai law.
• Analytics data: aggregated and anonymised; no personally identifiable data is retained beyond 26 months.

7. Data Protection Measures

We take reasonable steps to protect personal data against unauthorised access, loss, or disclosure. These include:

• HTTPS encryption for all data transmitted through this website.
• Restricted access to personal data within our practice on a need-to-know basis.
• Secure storage of client records in access-controlled systems.
• Regular review of data handling procedures.

In the event of a data breach that is likely to affect your rights, we will notify you and, where required, the Office of the Personal Data Protection Committee (PDPC) without undue delay.

8. Cookies

Our website uses cookies for essential functionality and, with your consent, for analytics purposes. Full details of the cookies we use and how to manage your preferences are set out in our Cookie Policy.

9. Your Rights

Under the Thailand PDPA, you have the following rights in respect of your personal data:

• Right to access: to request a copy of the personal data we hold about you.
• Right to rectification: to request that inaccurate or incomplete data be corrected.
• Right to erasure: to request deletion of your personal data, subject to legal retention obligations.
• Right to restriction: to request that we limit the processing of your data in certain circumstances.
• Right to data portability: to receive your data in a structured, commonly used format where technically feasible.
• Right to object: to object to processing based on legitimate interests.
• Right to withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please write to us at [email protected]. We will respond within 30 days.

If you believe your rights have not been respected, you may lodge a complaint with the Office of the Personal Data Protection Committee (PDPC) in Thailand.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

11. Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from persons under the age of 18. If you believe a minor has submitted data through our website, please contact us and we will delete it promptly.

12. International Transfers

Analytics data may be processed on servers located outside Thailand (for example, by Google LLC in the United States). Where data is transferred internationally, we rely on appropriate safeguards, including standard contractual clauses or equivalent protections recognised under Thai law.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects when the policy was last revised. We encourage you to review this page periodically. Continued use of the website following any changes constitutes acceptance of the revised policy.

14. Contact

For any questions about this Privacy Policy or to exercise your data rights, please contact us:

• Email: [email protected]
• Address: 145 Thanon Yaowarat, Samphanthawong, Bangkok 10100, Thailand